Sage 50 CA Ideas Portal

AI Document Capture not posting Credit Notes correctly

I've been using AI Document Capture and noticed an issue when it posts credit notes. It correctly identifies the invoices as credit notes but in the posting it puts everything as negatives which essentially reverses the credit note and posts it as a regular invoice. It needs to be changed so as not to add the negatives when posting credit notes.

  • Mandy Brown
  • Jul 17 2026