There needs to be a field to enter Customer Purchase Order numbers and it needs to be searchable and shown on reports.
I've been making a line on the invoice as the customer Purchase Order, but you can search it. So when a customer comes in saying they need the same as PO ..., you have to individually go through their account and go through each invoice just to find the PO.
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Work around solution until there is an upgrade. Create a Service Code without a dollar amount. Add the item number to all Purchase Orders and in the quantity enter the sales order number. You can run a purchase order report under just that item number and you will see the quantity and the purchase order number in the report at the same time. While this does not find the Purchase Order as fast as the search option would if sage fixed this. It does allow for a single report to find all Sales Orders that are linked to Purchase Orders. But like everything this is only as good as the staff that choose to consistently enter it.
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The odd time the "Customer Order" field numerical values stop adding up and if you do not notice, you have now created large numbers of order numbers with the same identity number. This has cost us a lot of time and a lot of lost income as the technicians go out in the field to complete their task and we use the order number for the customer as the purchase order to our suppliers. When our suppliers invoices arrive we do not have a clue as to which customer the materials belong as they all have the same numerical value die to Sage 50 Error. You then have to into the settings and change the numerical value to suit, and monitor it manually with pen/paper to see when it happens again. This has been a complaint for 3 years but no fix to date.
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When you choose to go from Customer Order to Convert to Invoice and forget to fill the digit 1 in the Quantity Field, then the order stays in the "Customer Order" file forever and can not be deleted. This is very annoying and time consuming as you have to scroll through redundant order numbers to find the one you need. Also why is there not a field entry where you can type in the customer order number and it appears automatically rather than having to manually search for it?
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